Gift Cards

To check your card balance or recent activity, Call (within Canada) 800-755-8608 or go online at getmybalance.com. You will require the 16-digit card number and 6-digit security code shown on your card.

Your gift card can be redeemed at all Marlborough Mall stores, except Canada Post, McDonalds, Ultracuts in Walmart, Marlborough Barber Shop, Dairy Queen, Rogers, Kurves Brow Bar, & Panthers Sport Medicine.

Plus, your card can be used at any other Primaris Shopping Centre across Canada! See our other shopping centre locations at primarisgiftcard.com.

Canada Post, McDonalds, Ultracuts in Walmart, Marlborough Barber Shop, Dairy Queen, Rogers, Kurves Brow Bar, & Panthers Sport Medicine

Please note:

Shefield Express: Primaris Gift Cards CAN ONLY BE USED for confectionary items and drinks. Lottery, cigarettes, pre-paid cards, gift cards, and other paraphernalia cannot be purchased using a Primaris Gift Card. 

Shoppers Drug Mart:  Primaris Gift Cards CANNOT be used for Transit Tickets/Passes, Prescriptions, Gift Cards, All Pre-paid Cards and Lottery Tickets.

Visa, Mastercard, AMEX and Debit are accepted.

Please not that a valid piece of Government Issued ID may be required. 

When you purchase a gift card in person, which can only be done at the shopping centre, you’ll receive a physical gift card that you use similar to a physical credit card.

When you purchase a digital gift card, it is a fully digital card. You can purchase it entirely online; you do not have to visit the shopping centre to purchase. After a series of steps, you will add your gift card to your phone wallet and complete purchases via tap.

You can order a digital card by clicking here.

You—or the recipient you choose (digital cards can be sent as gifts with a scheduled delivery date)—will receive an email with instructions. Follow the steps to access your card through the ‘Get My eCard’ app and download it to your digital wallet. Once added, the digital gift card can be used for purchases by tapping your phone.

If you want to exchange your digital gift card for a physical card, you can do so. Please go to Guest Services.

No, there are no fees associated with our gift cards, and the funds never expire. However, the physical card plastic does. The date the card plastic expires is listed on the back of the card. If your card plastic expires, please visit Guest Services and we will transfer your funds onto a new card.

Contact EML Customer Service at 1‑888‑635‑0506. They can verify the email address and resend the digital gift card. For security reasons, an authentication process will be required. If you need to check the status of your digital gift card order, click here.

Yes, you can exchange it for a physical gift card. Please go to Guest Services to do the exchange.

Notify Customer Service as soon as possible. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please note that if the card is lost or stolen, there is the possibility of the card being used by someone other than yourself. We are not able to restore funds to the Gift Card at any time.

If your digital gift card is no longer in your wallet, log back into the ‘Get My eCard’ app with the email the gift card was sent to and redownload it to your wallet.

Depending on the retailer’s return policy, merchants will either give store credit for returns, or the funds can be credited back onto your gift card. Please hold onto your card even if it is empty so that the funds can be put back on your card.

If your question is not addressed in this section, please click here and scroll to the bottom of the page for the complete list of FAQs.