Gift Cards

NOTE: The last day to purchase Primaris Marlborough Mall Gift Cards will be Thursday, May 28th, 2026, at 4:00 PM. A new gift card program will be announced at a later date.

Take your pick – shop, dine, relax, and explore. It's whatever they want it to be...

Marlborough Mall gift cards can be redeemed at all participating retailers and service providers.
Plus, our new card has no expiry or monthly fees!

FREQUENTLY ASKED QUESTIONS

To check your card balance or recent activity, Call (within Canada) 800-755-8608 or go online at getmybalance.com. You will require the 16-digit card number and 6-digit security code shown on your card.

Visa, Mastercard, AMEX and Debit are accepted.

Please note that a valid piece of Government Issued ID may be required.

No, there are no fees associated with our gift cards, and the funds never expire. However, the physical card plastic does. The date the card plastic expires is listed on the back of the card. If your card plastic expires, please visit Guest Services and we will transfer your funds onto a new card.

Yes, you can exchange it for a physical gift card. Please go to the Mall Administration Office located in the Professional Building on the third floor, Suite 310, to do the exchange.

The Mall Administration office is open Monday - Friday, 9:00 AM to 4:00 PM. Closed all weekend and holidays.

Notify Customer Service as soon as possible. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please note that if the card is lost or stolen, there is the possibility of the card being used by someone other than yourself. We are not able to restore funds to the Gift Card at any time.

If your digital gift card is no longer in your wallet, log back into the ‘Get My eCard’ app with the email the gift card was sent to and redownload it to your wallet.

Depending on the retailer’s return policy, merchants will either give store credit for returns, or the funds can be credited back onto your gift card. Please hold onto your card even if it is empty so that the funds can be put back on your card. Please note, funds credited back to the original card could take up to seven business days to appear.